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Kora AI — Privacy Policy

Last updated: July 25, 2026

Kora is a personal AI assistant for Android. This policy explains what data Kora collects, why, who it goes to, and the control you have over it. We only collect what is needed to run the assistant, and we never sell your data or share it with advertisers.

This policy covers the Kora AI app and this website.

Who is responsible for your data

Kora AI is the data controller for the information described here. For any privacy question, request, or complaint, contact hello@getkoraai.com. If you are in the EU/EEA or the UK and you believe we have not handled your data properly, you also have the right to complain to your local data protection authority.

What Kora stores

Your conversationsThe chat messages you exchange with Kora, including photos you choose to send her and images she creates for you.
Kora's memory of youA working set of facts you have shared (your name, people in your life, preferences, plans). Older facts move to a long-term archive. To let Kora find a relevant memory later, archived facts are also stored as a numeric “embedding” — a mathematical representation used purely for search.
Things she keeps for youReminders, notes and to-dos, saved birthdays, follow-ups she is tracking, and optional journal/mood entries and logged “wins”.
Your account and settingsYour sign-in identity, chosen language, voice, theme and feature preferences, your subscription status, and — if you use one — your referral code.
Usage and cost recordsPer-day counts of messages, tokens, voice-call seconds, images and which of Kora's abilities were used, plus error counts. This is what enforces free-plan limits and lets us understand cost and reliability. It is tied to your account, and a copy is exported to Google BigQuery for analysis.
DiagnosticsCrash reports and basic app analytics (Firebase Crashlytics and Google Analytics for Firebase) so we can find and fix problems.
NotificationsIf you enable push, a device notification token so Kora can send your morning briefing and check-ins.

What Kora uses but does not store

Some things are read only at the moment you ask for them, used to answer you, and then discarded:

Your calendarRead to answer questions about your schedule and to add or move events you ask for.
Your contactsLooked up only to find the person you asked Kora to message or call. Your contact list is never uploaded.
Your approximate locationUsed only when you ask about places near you. Coarse, foreground-only, never in the background.
Your notificationsIf you turn on notification access, Kora reads recent notifications to tell you what you missed and to reply for you. This can include bank and mobile-money alerts when you ask a question about your spending — Kora can only READ these; she can never move money. They are read in the moment and not stored by Kora.
What is on screenIf you turn on the Accessibility service, Kora reads the current screen only for the specific action you asked for (for example sending a WhatsApp message), and taps on your behalf. Screen content is not collected, stored or shared.

Your voice

Speaking to KoraWhen you tap the microphone, your speech is recorded and sent to Google's AI to be turned into text so Kora can answer. The recording is not kept after transcription.
Live voice callsDuring a live call your audio streams to Google's Gemini Live service in real time. A text transcript of the call is saved to your chat history and may inform Kora's memory, the same as a typed conversation.
“Hey Kora” (always-on listening)This is optional and off unless you switch it on. When enabled, Kora runs a microphone service — shown in a permanent notification — that listens for the wake word. That listening happens entirely on your device. Audio is analysed locally to spot “Hey Kora” and is not recorded, stored or sent anywhere. Nothing leaves your phone until the wake word triggers and you speak a request. You can turn it off at any time in the app.
Kora's voiceTo speak replies aloud, the text of her reply is sent to a speech service to be turned into audio. See the list of providers below.

Who we share data with

We do not sell your data. We share it only with the service providers needed to run Kora, and only for that purpose:

Google (Firebase & Google Cloud)Sign-in, database, file storage, crash reporting, analytics, push notifications, app-integrity checks and hosting. Your account data and conversations are stored here.
Google (Gemini AI)Processes your messages, photos and voice so Kora can understand and reply, generates images you ask for, and powers live voice calls and web search.
Google Cloud Text-to-SpeechTurns Kora's written replies into the spoken voice you hear.
ElevenLabsProvides the premium voice for Kora Plus subscribers. When a premium voice is used, the text of Kora's reply is sent to ElevenLabs to be spoken. Your conversation history, account details and memory are not sent.
Google Play (Billing)Handles subscription purchases and tells us whether your subscription is active. We never see or receive your payment card details.
Gmail (only if you use it)If you ask Kora to send an email, she sends it from your own Gmail account using Google's secure authorization, after you review and confirm it. Kora can only SEND; she cannot read your inbox.

We may also disclose information if we are legally required to, or to protect the rights and safety of our users.

Where your data is processed

Kora runs on Google Cloud and Firebase, and the providers above operate globally. This means your data may be processed in countries outside your own, including the United States. Where data is transferred out of the EU/EEA or the UK, we rely on the safeguards our providers put in place for those transfers, such as the European Commission's Standard Contractual Clauses.

Why we are allowed to use your data

If you are in the EU/EEA or the UK, our legal bases are:

To provide the service you asked forRunning the assistant, storing your conversations and memory, delivering reminders, and managing your subscription (performance of a contract).
Your consentOptional features you switch on yourself — the microphone, always-on “Hey Kora”, notification access, the Accessibility service, location, calendar, contacts, and analytics cookies on this website. You can withdraw any of these at any time in your device or app settings.
Our legitimate interestsKeeping Kora secure and abuse-free, fixing crashes, and understanding aggregate usage and cost so the service can keep running.

How long we keep it

Your conversations, memory and settings are kept for as long as your account exists, so Kora can remember you between sessions. You can delete individual chats or memories at any time, and deleting your account removes all of it.

Usage and cost records are kept in aggregate for analysis. Crash reports are retained by Firebase Crashlytics according to Google's own retention periods. Deleted data is removed from our live systems immediately and may persist in routine backups for a short period before being overwritten.

Your rights and controls

See what she remembersOpen “What Kora Remembers” in the app to review, edit or delete any individual memory.
Delete a conversationDelete any chat from the menu in the app.
Delete everythingOpen the app menu and tap “Delete account” to permanently remove your account and all associated data, or use the data deletion page on this site.
Access, correction and portabilityYou can ask us for a copy of your data, ask us to correct it, or object to or restrict how we use it. Email hello@getkoraai.com and we will respond within one month.
Turn features offEvery sensitive permission can be revoked in your Android settings, and every optional feature can be switched off in Kora's settings, without deleting your account.

Permissions Kora uses

Kora asks for each permission in context — only when a feature needs it — and explains why at that moment. Declining one only disables that feature.

Microphone (record audio)To hear you when you talk to Kora, for live calls, and — only if you enable it — for the on-device “Hey Kora” wake word.
Foreground service (microphone)Keeps always-on “Hey Kora” listening while the app is closed. Shown in an ongoing notification whenever it is running.
InternetTo reach Kora's AI, search the web when you ask, speak replies in a natural voice, and sync your data to your account.
NotificationsTo show reminders you set, your optional daily briefing, and check-ins.
Exact alarms & run after restartSo your reminders fire at the exact time you chose, even after your phone reboots.
ContactsOnly when you ask Kora to message or call someone by name — to find that contact's number. Kora does not upload your contact list.
CalendarTo tell you what you have planned and to save or move events you ask Kora to create.
Approximate locationOnly when you ask for places near you. Foreground only; no background location.
Phone (place calls)To dial a number when you ask Kora to call someone. If not granted, Kora opens the dialer instead.
Notification accessOptional. Lets Kora tell you what you missed and reply to a message you dictate, and answer questions about your spending from bank and mobile-money alerts. Read in the moment; not stored.
Accessibility serviceOptional, and only when you ask Kora to act inside another app (for example sending a WhatsApp message): Kora reads the screen and taps on your behalf to complete that action. It runs only for the action you requested and never collects, stores or shares your screen content. You can turn it off anytime in Settings.
Display over other appsSo Kora's pop-up can appear when you summon her.
Ignore battery optimizationsOptional. Keeps always-on listening alive when the app is closed.
See installed appsSo Kora can open the app you ask for (e.g. “open WhatsApp”).
App usage / screen contextTo understand what is on screen so Kora can help with the task you requested.
Set alarms & timersTo create alarms and timers in your clock app when you ask.
Send email (Gmail)When you ask Kora to email someone, she prepares the message and — after you review and confirm — sends it from your Gmail using Google's secure authorization. Kora only sends; it does not read your inbox.

This website

getkoraai.com uses Google Analytics to understand which pages people find useful. Analytics is switched off until you agree to it — nothing is measured unless you choose “Allow analytics” on the banner, and you can decline with no loss of functionality. If you leave your email address on the iPhone waiting list, we store that address only to notify you when Kora reaches iOS, and you can ask us to remove it at any time.

Children

Kora is not directed to children. You must be at least 13 years old to use Kora, or older where your country sets a higher minimum age for consenting to online services (16 in some EU countries). We do not knowingly collect data from children below that age; if you believe a child has provided us data, contact us and we will delete it.

Security

Your data is encrypted in transit and stored on Google's secure infrastructure. Access to your account data is restricted to your own signed-in account, enforced by server-side security rules, and app requests are verified to confirm they come from the genuine Kora app.

Changes

We may update this policy as Kora evolves. We will revise the “last updated” date above, and for significant changes we will tell you in the app.

Contact

Questions, requests or deletion: hello@getkoraai.com